As a newbie to owning a kiln, James expertise in this area was so helpful.  He set my new kiln up and then taught me how to program my kiln as well as build up my kiln shelves.  I was so nervous to operate my new kiln, but James made it so simple, easy and un-intimidating to use!  I feel like an old pro now thanks to him!
— Sharon DeLong, Potter and owner of Artist’s Attic