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Service Policy & Procedures

for School Systems, Corporations, Institutions & Individuals

Providing extensive ceramic expertise and experience to keep your studio functioning at the highest standards possible. James services most electric kilns and pottery wheel repairs along with consultation in studio productivity such as clay reclaim processing, firing procedures, workflow and other specific ceramic studio functions.


Kiln Inspection & Diagnostic

Flat rate: travel included

  • All kiln diagnostic / inspection service fees are paid on-site in person at the time the inspection is completed. The charge for a kiln diagnostic is a flat rate of $75 (under 1 hour) : $100 (over 1 hour) from my studio in Bernville PA.  

  • All Kiln Inspections include a written recommendation and an estimate for parts and labor


Travel Fees

flat rate based on distant from my studio in Bernville, Pennsylvania

  • Under 1 hour : $25  / Over 1 hour : $40

  • Charged per visit (expect initial inspection if needed)


Service Rates

Labor for Repairs

  • $65.00/ hour (billed per quarter hour after 1 hour minimum)

  • Time beyond that is billed at $15/quarter hour.

  • Payment for labor is due the day James completes your repairs before he leaves your premises. (some exceptions may apply / schools, net 30 etc. )